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    Jim Vetter

    I am using Chrome to view this post and I cannot see the embeded video - I see only the URL.  When I view this page on Firefox, I can see the video embeded in the page.

    Do you not support Google Chrome for all of the features of your sites?

    thanks.

  • Avatar
    Jim Vetter

    To add to my previous comment...  

    I am on a free trial.  When I create a new post, I am unable to get the embeded Animoto URL to show up as a video in either Chrome or Firefox on my mac.  

    The animoto url is: http://video214.com/play/myAd22VElqrRr45NO4hpPw/s/dark

    The code I'm inserting into my page is: 

    [embed]http://video214.com/play/myAd22VElqrRr45NO4hpPw/s/dark[/embed]

    Does this not work in the trial version?  Does it not work with Animoto?

    Thanks!

  • Avatar
    Marty Thornley

    It could be two different things. The first issue to separate is that this site lives on zendesk.com and is not a WordPress site. So they may have issues with Chrome but that is out of our control and not related to how our sites work.

    If you can submit a support ticket with the specifics of what you are doing and a link to the post in question we can take a look. 

    However, if an embedded video is not working here on zendesk AND on our sites, that would point to the issue being with the embed code or third party service and Chrome. 

    All any site does with an embed code is display it. If the service sending the embedded content and the browser are not getting along, there might not be anything we can do from here. But we will certainly check it out.

  • Avatar
    Jolie

    hi, 

    i think I need even more explanation.. I am trying to put slideshow i made with showit and i am not able to do this.. it displays as link..  
    could you please help me? :)  

  • Avatar
    Marty Thornley

    Hi Jolie,

    Showit Slideshows need to actually be hosted somewhere and require a large flash file to be uploaded, right? These instructions are for using embedded videos from services like YouTube and Vimeo.

  • Avatar
    Jolie

    hi,
    i hosted it on my smugmug.. always dispalys as link.. not video itself .. i will try again..  

  • Avatar
    Jolie

    hello again Marty, 

    still trying to put my video not as link - smth is not working. Could i find somewhere more details how to do it?
    thanks,  

  • Avatar
    Marty Thornley

    Might be best as a suppor ticket with info on the page or post where it is not working so I can take a look.

  • Avatar
    yblphoto

    Does it matter whether the original video site uses http or https? I'm having issues posting a vimeo video on one of my pages.

  • Avatar
    Marty Thornley

    http or https should not matter. Feel free to submit a support ticket with any issues where things seem not to be working as they should.

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